Data Enriched Voice Service Analysis and Forecast
نویسندگان
چکیده
منابع مشابه
Data envelopment analysis in service quality evaluation: an empirical study
Service quality is often conceptualized as the comparison between service expectations and the actual performance perceptions. It enhances customer satisfaction, decreases customer defection, and promotes customer loyalty. Substantial literature has examined the concept of service quality, its dimensions, and measurement methods. We introduce the perceived service quality index (PSQI) as a sing...
متن کاملEnriched biodiversity data as a resource and service
BACKGROUND Recent years have seen a surge in projects that produce large volumes of structured, machine-readable biodiversity data. To make these data amenable to processing by generic, open source "data enrichment" workflows, they are increasingly being represented in a variety of standards-compliant interchange formats. Here, we report on an initiative in which software developers and taxonom...
متن کاملDifferentiated Service in IP Networks Using Voice and Data Applications
One of the options that telephonic systems have to optimize the required bandwidth is to migrate to statistical multiplexing systems. These multiplexing schemes also allow the convergence with current data communications systems. This work is based in the interconnection of telephonic systems through the data network using digitalization and voice compression techniques. The optimization of the...
متن کاملForecast Errors in Service Systems
We investigate the presence and impact of forecast errors in the arrival rate of customers to a service system. Analysis of a large dataset shows that forecast errors can be large relative to the fluctuations naturally expected in a Poisson process. We show that ignoring forecast errors typically leads to overestimates of performance and that forecast errors of the magnitude seen in our dataset...
متن کاملPerformance analysis of a service-dependent handoff scheme in voice/data integrated cellular mobile systems
In this paper, we propose and analyze a service-dependent handoff and channel allocation scheme in voice and data integrated cellular mobile systems, which combines the ideas of " Variable Bandwidth " and " Preemptive Priority " together. In the scheme, voice and data traffic are considered. According to the variations of the offered traffic intensity at each cell, both a voice and a data call ...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: International Business Research
سال: 2009
ISSN: 1913-9012,1913-9004
DOI: 10.5539/ibr.v1n4p40